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Retail Terms & Conditions

Welcome to Clara website

Please note that if you browse and use this website, you agree to comply with the following terms and conditions.

Terms and conditions for all orders placed with Clara on www.claracreate.com

This site is owned and operated by Alison Capeling – Clara (referred to as “Clara”, “us” or “we”).

You are the person, buying the goods directly from our website and to whom the goods are to be invoiced and delivered to.

Placing an order

All orders must be paid for in full before the order is fulfilled. You will receive an email confirming the goods that you have ordered and payment.

Content

We strive to ensure that the contents of this website is described clearly and is as accurate as possible at the time of publishing. All weights and dimensions shown are approximate only.

While we match the colours of our images as closely as possible to the materials used, there may be a slight shade variation. It may be necessary to vary the accessories we use from time to time.

Age restriction

Please note that our sewing kits are designed to be used by children (8 years plus) and adults. They are to be used under the direct supervision of an adult.

Rights

All rights in this website including copyright are owed by Alison Capeling. This website is to be used by you for your own personal use. It is not permitted to copy, modify, distribute or re-post anything on this website without prior consent.

Order fulfilment

We hope to never be out of stock of any item but if this should arise we will contact you by email or telephone to give you the option of waiting for re-stock, choosing an alternative or cancelling your order.

Cancellation rights

Under the Distance Selling Regulations you have the right to cancel your order within seven days of receipt of your goods. This is with the exception of any made to order items. The goods must be returned unpacked and sent back to Clara at our contact address at your own cost and risk.