Refund policy

We hope you love your purchase from Clara but should you decide to return them for any reason please follow our returns policy.

Returns

We hope you love your purchases from Clara but should you decide to make a return for any reason please follow our returns policy.

If you feel you would like to return your purchase/s you have 30 days to decide! If after this time you would like to go ahead please fill in our online returns form, print off and include it with your parcel. Click here

Returns or exchanges must be made within 30 days of receipt of your order.

Please return your items in their unused condition, in their original packaging.

We cannot offer free returns at this time, so the standard £4 or £6 postage fee will be deducted from your refund once the goods are back with us. If the goods are damaged when reaching you a replacement or full refund will be given.

Please note: items that have been personalised or made to a requested size are not returnable.

Please retain the proof of posting as we regret we are not liable for returns which do not reach us, or that are damaged on return.

Return Address: Clara 42 Henver Rd, Newquay, Cornwall, England TR7 3BN